JENNIFER HELLER
Glenside, PA | [email protected] | 267‑218‑3138 | Portfolio
Prompt Engineer ▪ GenAI Specialist
Enthusiastic prompt engineer with a passion for exploring and architecting the future of AI. Demonstrated success writing and implementing effective AI prompts and using large language models to develop web apps, build websites, generate images, and draft documentation. Proven expertise in chatbot conversation design and software technical writing.
AREAS OF EXPERTISE
Generative AI APIs ▪ Prompt Chaining ▪ Prompt Fine-tuning ▪ AI Response Evaluation ▪ AI Image Generation ▪ Image Editing ▪ AI & Web Research ▪ Ethical AI Practices ▪ Chatbot Design & Development ▪ Website Design & Development ▪ Coding
TECHNICAL SKILLS
EXPERIENCE
A division of Teddy Did It Industries, my registered dba for developing and distributing web apps.
Freelance Prompt Engineer/Web Developer
Plan, design, and build web apps using generative AI.
Online learning platform for students from third to 12th grade with a focus on reading comprehension.
Prompt Engineer, AI Lab (Contract, Part Time)
Research project requests and plan, design, and develop solutions using generative AI.
Nonprofit that provides data analysis and visualization applications to educational institutions.
Technical Writer II
Wrote, edited, and published documentation for edtech software applications, including user guides, online knowledge bases, tutorial videos, and PowerPoint presentations.
My freelance and contract work for multiple companies.
Freelance Chatbot Writer/Developer (2020 - 2021)
Designed, wrote, built, and edited chatbots and voice assistants for clients in various industries, including local government, nonprofit, and business services.
Freelance Technical Writer/Editor (2012 - 2020)
Provided end user software documentation services to clients in various industries, including manufacturing, automation, energy, and life sciences.
EDUCATION
Northeastern University | Boston, MA (Remote)
Master of Science in Technical Communication
Specialization in Writing for the Computer Industry
GPA 4.0
Southern New Hampshire University | Manchester, NH (Remote)
Bachelor of the Arts in Communication
Concentration in Professional Writing
Lansdale School of Business | North Wales, PA
Associate of Specialized Business in Computer Technologies
Concentration in Network Administration
Technical Support Specialist Diploma
CERTIFICATIONS & TRAINING